Skip to main content

Orders at a glance

An order is a managed movement of items between places — or in/out of the organisation — with an allocate leg, a receive leg, or both. Orders give the system a declared intent before items physically move, so every state change is auditable and reversible up to the point of completion.


Order types

The portal lets you create four types of order:

TypeLegsUse when
InboundReceive onlyGoods arriving from outside — no allocation needed
OutboundAllocate onlyGoods leaving the organisation
TransferAllocate + ReceiveMoving items from one place to another within the organisation
LoanAllocate + Receive (with loan tracking)Items go OnLoan to a person or external party and come back Returned

Order states

An order moves through these states in sequence:

StateMeaning
OpenCreated; items not yet allocated
AllocatingAllocation is in progress
AllocatedAll required items have been picked
DispatchedItems have left the source place
ReceivingReceipt is in progress at the destination
ReceivedAll items received
CompletedOrder is closed; items returned to the free pool
CancelledStopped from any non-terminal state; items released back

Completed and Cancelled are the two final states — no further transitions are possible. An order can be cancelled from any state that is not already Completed or Cancelled.

There is also a separate Order Status (Ready / Processing / Errored) that reflects background processing health rather than lifecycle position — you may see it alongside the state badge on an order row.


How orders move items

Orders drive item states automatically:

  • Allocating the order moves eligible items from Present → Allocated.
  • Dispatching moves them from Allocated → Dispatched.
  • Receiving moves them to Received at the destination place.
  • Completing returns them to the free pool as Present at the new location.

See Items & item states for the full item state table and transition rules.


The Orders list

The Orders list is at Orders in the sidebar. It defaults to the newest order first.

Orders list showing the demo order row with Order Type and Order State columns

By default, Completed and Cancelled orders are hidden. The table footer has an Active only toggle that defaults to on. Switch it to All orders to include Completed and Cancelled history:

Active only / All orders toggle Switch in the table footer toolbar

For tips on filtering, sorting, and exporting list pages, see Working with lists.


Full order guides

Step-by-step guides for creating orders, allocating, dispatching, receiving, and using manual fulfillment are coming. See the Orders roadmap page for what is planned.


For the order lifecycle and state-transition REST API reference, see the Loca.fi API documentation.